Terms & Conditions

1. Ordering

1.1 In the event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another arrangement for the completion of your order.

1.2 The placing of an order anywhere on our website does not constitute a contract, which is made only when we accept your order and process payment.

1.3 We reserve the right not to accept any order.

1.4 All goods are offered subject to availability.

2. Delivery

2.1 For orders for all items, the delivery date will be confirmed during the ordering process. We will do our best to meet this deadline, however we cannot accept any liability for goods not arriving in this window due to circumstances that we believe are beyond our control.

2.2 For deliveries outside the UK, we mainly use courier services. This courier will only try to deliver the products three times, after which they will be returned to bio-bio.shop. In this case, or if the items are returned to us due to an incorrect or incomplete delivery address provided by you, we reserve the right to transfer the costs of a re-delivery.

2.3 Standard UK delivery is subject to a flat fee of £ 19. Deliveries to Northern Ireland, the Isles of Scilly, the Isle of Man and the Isles of Scotland are subject to an additional charge. All UK orders are shipped via Courier and typically delivered within 3-5 days of shipment. European deliveries are sent via courier services. Transit times vary by service and destination – please email [email protected] for further information. For orders from other countries (except UK / Europe), delivery time and cost vary by location.

2.4 The customer is responsible for all local excise duties and taxes. We cannot be held responsible for any other additional fees charged by local customs. The local customs authorities may require special documents, certificates or other documents to allow the goods to clear through. The customer is solely responsible for the preparation / purchase of documentation. Shop bio-bio.shop is not responsible for any delays due to local customs activities.

3. Prices

3.1 All prices on this website include UK VAT.

3.2 Whilst every effort is made to ensure that all pricing information on this website is accurate, sometimes an error may occur and goods may be incorrectly priced. If we discover a pricing error, at our sole discretion: we will contact you and ask if you wish to cancel the order or continue with the order at the correct price; or we will notify you that we have canceled your order. We will not be obligated to deliver the goods at the wrong price.

3.3 We reserve the right to change prices, offers, goods and specifications at our sole discretion at any time prior to accepting your order. Where an end date is specified in any listing on the website, this is indicative only. Shop bio-bio.shop reserves the right to change prices at any time.

4. Returns

4.1 We will provide a full refund or replacement of any honey barrels that are defective (unfit for consumption and the defect is not caused by mechanical damage during delivery). This does not affect your statutory rights.

4.2 We may require the defective barrels to be returned to us. If necessary, we will arrange it at a time convenient for you.

5. Complaints

5.1 In the event of a complaint, please send an e-mail to [email protected], providing as much detail as possible. All complaints will be dealt with within 48 hours and you can expect a full resolution of your complaint within the next 72 hours. You will be informed if there are any delays beyond that. Each complaint will be treated confidentially and will be dealt with by a senior manager.

6. Crime prevention

6.1 For the purposes of preventing or detecting crime and / or arresting or prosecuting criminals, we may share any information we collect with the police, other public or private sector agencies or representative bodies as required by applicable laws. The information provided in this way will not be used for marketing purposes.

7. Reviews, comments and content

7.1 Users of this website may post reviews, comments and other content. This right is extended provided that the content is not illegal, obscene, offensive, threatening, defamatory, invading privacy, infringing intellectual property rights or otherwise harmful to third parties or objectionable. In particular, the content should not contain software viruses, political campaigns, advertisements, chain letters or mass mailings.

7.2 You may not use a false e-mail address, impersonate any other person or entity or otherwise mislead as to the origin of any content.

7.3 We reserve the right, but not the obligation, to remove or edit any content.

7.4 If you post content or submit material, unless otherwise stated:

Granting bio-bio.shop and its affiliates a non-exclusive, royalty-free and fully sublicenseable right to use, reproduce, publish, modify, adapt, translate, distribute, create derivative works and display such content worldwide in any media.

Grant bio-bio.shop and its affiliates and sub-licensees the right to use the name you submit in connection with such content if they so choose.

I agree that the rights you grant above are irrevocable while your intellectual property rights relating to such content and materials are protected. You agree to waive your right to be identified as the author of such content and your right to object to objectionable treatment of such content.

You represent and warrant that you own or otherwise control all rights to the content posted; that at the time of uploading the content or materials to bio-bio.shop, the content and material are accurate; Your use of the content and materials you provide does not violate any of bio-bio.shop’s policies or guidelines, and does not cause offense to any person or entity (including the content or material is not defamatory). You agree to indemnify bio-bio.shops and its affiliates against any third party claim against bio-bio.shop or its affiliates arising out of or in connection with breach of any of these warranties.

8. Correspondence

8.1 In the first instance, please contact the shop via e-mail, fax or telephone, as indicated in the order confirmation e-mail and on the website.

8.2 This website is operated by:

online store: bio-bio.shop, owner: SLOKO LTD, 590 Kingston Road, London, SW20 8DN, United Kingdom | [email protected]

8.3 These Terms and Conditions are governed by and construed in accordance with the laws of England and any dispute shall be settled exclusively by the English courts.